Return Policy
Last updated Dec 27, 2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not satisfied with your purchase for any reason, you may return it to us for a full refund or a store credit depending on the item and its condition. Please see below for more information on our return policy.
Returns
All return must be postmarked within thirty (30) days of the purchase date. All returns must be in good condition and unused.
Return Process
To return an item, please email customer service at sales@ntruddock.com to get a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item in secure packaging and mail your return to the following address:
N. T. Ruddock
26123 Broadway Ave,
Bedford, OH 44146
Please note:
You will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
Refunds
After reviving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refund takes 1 billing cycle to appear on your credit card statement, depending on your credit card company.
Please not
- A $15.00 restocking fee will be charged for all returns.
- Sale items are FINAL SALE and cannot be returned.
Questions
If you have any questions concerning our return policy, please contact us at:
(440) 439-4976
